503-249-5867

Frequently Asked Gymnastics Questions

If you have any questions about gymnastics classes, camps, events, or pricing, please view the information below. If you can’t find what you are looking for, please feel free to contact us.

I see that I can sign my child up for your gymnastics classes at any time during the year. When is the best time for my child to start?

We design our lesson plans to run from September through June, ensuring your child enjoys a diverse, exciting, and engaging experience throughout the school year. Our coaches are specially trained to create lessons that foster teamwork on skills appropriate for the students’ current level. They also offer personalized one-on-one coaching to support each child’s individual growth. Whether your child starts in September or joins us later in June, they’ll feel included, challenged, and celebrated every step of the way.
A full season offers the best opportunity for your child to build strength, improve flexibility, and learn a range of skills, but joining mid-season still offers valuable benefits. If your child shows interest in our classes in March, feel free to enroll them! Our coaches will help them get started with the basics, giving them a great foundation for the upcoming season.

I see you run a full season of classes, am I committed to the full season? What is my schedule changes?

Our regular season typically runs alongside the school calendar, starting from late August and going until mid-June. There’s no obligation to attend for the entire season—you’re welcome to enroll and participate as much or as little as you like. You can drop out on a month-to-month basis, with tuition billed monthly. If you decide to withdraw your child, just let us know by the 20th of the current month if you wish your child to be dropped starting the following month. For instance, if you want to pause classes starting in December, please inform us in writing by November 20th. If you don’t notify us, your child’s enrollment will continue automatically, and billing will proceed until the end of the season in June. To unenroll, the primary account holder must complete this drop form

If your schedule changes during the season, feel free to transfer your child into any open class by simply reaching out to the front office. Since classes tend to fill up quickly, we recommend signing up for waiting lists a few months in advance to secure a spot. We’re happy to help you find the best options for your child’s needs!

Can I enroll now but start at a later date?

Unfortunately, the class enrollment is ongoing and open, so when you enroll, your child will start at the next scheduled class. We aren’t able to pause or delay enrollment for a few weeks or a month. If you’d like to secure a spot, you can excuse any classes your child will miss. Remember, up to two excused classes per month can be made up, and any absences beyond that will earn open gym credits. We’re here to help make your child’s experience enjoyable and flexible! 

How do I unenroll from classes?

To drop from our regular season classes, the primary account holder must complete this drop form

Is there a fee to create an account of join a waiting list?

No worries! Our online system does ask for credit card details to be on file, but you won’t be charged until you officially enroll. If you join a waiting list, you’ll be notified via email whenever a spot becomes available for your child. At that point, you can choose to claim the spot or pass on it. If you do decide to claim it, billing will happen then. Remember, you can only create an account once you’ve either completed an enrollment or joined a waiting list.

What does a class with WAITLIST ONLY mean?

These are classes that are not officially on our schedule; they are only a waiting list. These classes can become available at any time during the season, so there’s no fixed date when families will be notified. Please keep in mind that there’s no guarantee these classes will definitely be offered. We add waiting list classes to understand how much interest there is in potential future schedules. Whether we can offer these classes depends on factors like staffing, demand, and the overall class options. If at any point we find that we won’t be able to offer these waitlist-only classes, we’ll remove them from our system and inform families.

My child is very advanced for their age. Can they be put in the gymnastics class for older children?

At The Children’s Gym, we believe that placing a child in the correct age group really helps everyone have a more enjoyable and successful experience. For our preschool program, we thoughtfully overlap age groups, giving students the chance to progress at their own comfortable pace.

In our school-aged program, children can advance through different levels, with a coach’s recommendation guiding those steps. Our coaches carefully observe each child’s skills during class and will inform the front office when they see that a child is ready to move up. From there, we love reaching out to families to discuss the next steps.

My child is almost 6 years old. When can they move into the school-aged program?

Your child can move up once they turn 6, and sometimes even a month early. To prepare for the transition, you can add your child’s name to the waiting lists as early as two months before their 6th birthday, while they are still 5. TCG will also include children who are already enrolled and are aging up, on the waiting list for the next class, at the same day and time they usually attend. Children who are enrolled and aging up will be given priority on the waiting lists.

Please keep in mind: children who turn 6 in the spring often stay in the preschool/Fancy Flippers class until the next season, whether that’s in summer or fall.

Do I have to stay on site during my child’s class?

For the 2025-26 regular season, the rules for parents/guardians entering the facility will be as follows.

Children ages 5 and younger (preschool program):
A parent/guardian is required to be onsite.

Children ages 6 and older (school-aged program):
A parent/guardian onsite is optional.

Please remember to pick up all children inside the facility. If you’re not staying on site for the class, we kindly ask that you arrive about 5 minutes before the class ends so you can come inside and be ready for dismissal. If you have any concerns or need any special accommodations, don’t hesitate to contact our front office—they’re here to help!

I have a child with me who is not in classes. Any suggestions on entertaining them?

Absolutely! We suggest bringing along a few toys or books to keep your little ones entertained while they wait. The waiting areas are cozy enclosed spaces with toys, books, and other activities aimed to entertain those unenrolled as they won’t be able to enter the gym area.

If you’re accompanying a sibling during the parent participation Roli Polie class, we can provide a seat nearby so you can comfortably keep an eye on them. Bringing a fun activity for your other child can help keep them busy and happy while you’re in class. If you need any special accommodations for your child, please don’t hesitate to contact us—we’re here to help!  

My child is going to miss a class. Can they make it up?

Absolutely! You can find our current make-up policies in the parent portal and in your online agreement forms. To ensure an absence qualifies for a make-up, it needs to be pre-excused, so please make sure to let us know in advance! 

I have open gym credits on my account, what does that mean and how do I use them?

You’ve received an open gym credit, probably because of an absence, but they can also be added for other reasons. These credits don’t expire and will stay on your account until you decide to use them. You’re welcome to use your credits at any of our open gym sessions, and they can even be shared with siblings or friends. When you enroll, the open gym fees will be temporarily charged to your account, but don’t worry—during finalization, TCG will see your credits and cancel out the charge. Please note, you can’t check your open gym credits through the parent portal, so feel free to contact us, and we’ll happily let you know how many you have. Remember, pre-registration is required for all open gyms, and you can find more information and sign up online here. Please feel free to contact our front desk if you’d like to share your open gym credits with a friend. We’re happy to assist!

Are all the classes full? Why can't I join a waiting list?

All Level 1 classes are now open for online enrollment! You’ll find a “register” link next to the classes on our website, or you can see them in the parent portal. If a class is full, a “waitlist” link will appear. When both the class and the waitlist are full, no link will be shown, which means the waiting list is at capacity. We encourage you to check back anytime to see if a spot opens up on the waiting list.

Please note, waiting lists are limited in size to help keep things manageable for everyone. While joining a waiting list as manageable as possible. Joining a waiting list does not guarantee you will be offered an opening.

When do classes stop?

Our regular season schedule runs perpetually from late August to early June, and your child will stay in their class throughout this period unless we receive an official drop request. For more information, please check the billing and drop policies in the parent portal agreements. Keep in mind, we don’t hold classes during the two weeks of Winter Break and that week of Spring Break. To see the specific start and end dates for this season, just refer to your classes in the parent portal. We’re looking forward to a great year, with the last day of the 2025/26 season scheduled for Thursday, June 11, 2026.

How do I get into the building at The Children's Gym?

Our facility is always secure and locked at all times. If you’re enrolled in a service with us, your confirmation email will include easy-to-follow instructions on how to check in. Please keep in mind that other businesses within TCG, such as OIDA and KTL, have their own separate procedures for entering the facility. Be sure to refer to those companies directly for their specific entry instructions. 

Is it okay to open the door for others?

Please remember not to open the facility doors for others. It’s important that pathways, entryways, and doors stay clear at all times while you’re inside. Our doors are always locked for everyone’s safety. If you need to leave during class, make sure to check in with the front office first, as you might not be able to re-enter otherwise. Keeping all entry points secure helps us maintain a safe and welcoming environment for everyone.

Where is parking?

There’s a parking lot just north of our building that we share with ProTek Automotive, and you’re more than welcome to use it. Our designated parking spots are marked with The Children’s Gym signs. You’ll also find street parking around the building and across Sandy Boulevard. If you choose to park across Sandy, please remember there’s a crosswalk on 16th Avenue, since Sandy is a four-lane road.

I can't access my old account. Can you restore it for me.

When an account hasn’t been active for a year, TCG archives it to keep things tidy. If you’re having trouble logging into your account and it’s been some time since your child was enrolled, there’s a good chance it has been archived. Just reach out to us, and we’ll be more than happy to restore it for you.

Do you have a lost and found?

Yes! If you happen to leave something behind, just send us an email or give us a call — we’re happy to help. Coaches usually pick up any left-behind items and keep them safe in our offices. If we know who the item belongs to, we’ll make sure to give it to the student the next week they attend. Feel free to reach out if you need assistance!

How can I contact The Children's Gym about sign ups, absences, makeups and other inquiries?

You can call our front office at (503) 249-JUMP (5867) during office hours, or email us. Email is sometimes the fastest way to get a response because we always have it open, and we check it periodically after hours and on weekends. You can also leave us a voicemail.

What should my child wear to class?

Gymnastics involves running, spinning, flipping, going around bars, balancing on beams, jumping on trampolines…you need an outfit that can manage!

Leotards are fantastic because they are tight-fitting, so there’s no loose fabric to get caught on a bar or the rings. They also are one piece, so jumping up and down doesn’t expose the stomach or legs like a t-shirt or a dress would. It’s important to note, too, that gymnastics leotards specifically cover the midriff to protect the skin when rotating around a bar. The tight-fitting nature of a leotard also allows coaches to spot easily, without getting their hands stuck in extra fabric.

So what do we recommend wearing? Leotards, or something very similar: tight-fitting, one-piece, covered midriff. Athletic attire is also great, so long as it is not too baggy. We have leotards and tight-fitting shorts available for sale at the gym. Children will enter the gym facility barefoot, hair pulled back if long enough, and without any jewelry on. 

On what holidays/school closures is The Children's Gym closed?

Our facility is closed on the following holidays: New Year’s Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving, and Christmas Day.

We are open on all other holidays unless communicated on a seasonal basis. On PPS closure days, regular classes are typically in session.

We will not be holding regular classes during Thanksgiving week or the two weeks of Winter Break, as we will be offering camps. The same will be true for Spring Break and Summer Break.

You can take a look at our current closure/adjustment dates TBD

Does The Children's Gym close for snow or other extreme weather?

At The Children’s Gym, we’re committed to providing our services rain or shine! If the weather becomes too extreme to safely hold our activities, we’ll make sure to let you know through a quick text and email. Plus, we’ll update our social media pages on Instagram and Facebook, and there’ll be a handy popup on our website’s homepage. To stay in the loop, we highly encourage you to opt into text messages in your portal account. We’re here to keep you informed and ensure everyone stays safe and connected!

The Children's Gym

1625 NE Sandy Blvd
Portland, OR 97232

503-249-5867
Email Us

Tax ID Number: 93-1138293

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